1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or purchase insurance
- Contact us for support
- Submit a claim
- Use our online doctor consultation services
- Subscribe to our newsletter
Personal Information
This may include:
- Name, email address, phone number
- Date of birth, passport details
- Travel itinerary and destinations
- Medical history (for relevant policies)
- Payment information
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our insurance services
- Process your policy applications and claims
- Communicate with you about your account
- Provide customer support
- Send marketing communications (with consent)
- Comply with legal requirements
3. Information Sharing
We may share your information with:
Service Providers
- Insurance underwriters and reinsurers
- Medical service providers
- Claims processing companies
- Payment processors
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud
- Ensure safety of users
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Employee training on data protection
- Limited access on need-to-know basis
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Object to certain uses
- Withdraw consent
6. Cookies and Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Analyze usage patterns
- Personalize content
- Provide targeted advertising
You can control cookie settings through your browser preferences.
7. International Transfers
Your information may be transferred to countries outside India for processing.
We ensure appropriate safeguards are in place to protect your data during such transfers.
8. Retention Period
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect
personal information from children without parental consent.
10. Updates to Privacy Policy
We may update this policy periodically. We will notify you of significant changes
via email or website notice.
11. Contact Information
For privacy-related questions or requests, contact us:
- Email: privacy@Riskkavach.in
- Phone: +91-12345-67890
- Address: Riskkavach Services Pvt Ltd, Indore, MP, India